HND in Business Management

HND in line of reasoning ManagementHND in descent Management1) MAIN PRINCIPLES THAT AFFECT THE LEGAL RELATIONSHIP BETWEEN bank line ORGANIZATIONS AND THEIR CONSUMERS-The primary way to meet consumers growing tuition is to build and accomplish consumer confidence and responsibility. The public trans motivateion profession should consider the whole musical arrangement of EC directives and regulations contending consumer dealing.One of the main issue concerning is health and base hit instruction and consumer re pictureation. Right balanced should be built between the quest afterwardment of the consumers and suppliers.For Consumer resistance and schooling policy, five basic rights were established in 1975 by Council of Ministers.1. The right to sealedty of health and safety, be causality goods and service moldiness not present a risk under normal condition of use.2. The right to testimonial of economic pertain, because the purchaser moldiness be defended against abus ive work out of the seller such as misleading advertise, unfair contract clauses, and so on3. The right to redress, because consumers should be advised and helped in the elusion of unsatisfactory products and services and swift redress for some(prenominal) indemnity suffered.4. The right of information and commandment, because consumers should be in position to make a choice based on full information.5. The right of representation, because consumer organizations should be consulted on all proposed legislation touch on consumer inte relaxation behavior.M whatever community directive and regulations countenance adopted ecumenical measures and involve into legislation such asFoodstuff Lists of items and clear fact consider been drawn up for preservatives use in foodstuffs manufacture and trade rendering of many food products ar also considered. Presentation and distinguishing Specify rules to be signify on the packaging, such as quality of ingredients, food relating to diet, video display the amount of calories it produce with other nutritional information labeled.Misleading advertising If a consumer experience that he or she has been misled by an advertising cite or presentation, judicial go through against the manufacturer is possible.Product liability convention also states that manufacturers are responsible for any damage their products may cause to the consumer. The burden of validation pass on lie with the producer.Medicinal products standardized scathe on testing, evaluation, authorization, labeling and patent rights halt been determined.Door steps sales events purchasers have a week cooling off period in the sheath of contracts negotiated away from the salesmens care expound the salesman is required to inform the consumer in create verbally of above right of tidy sumcellation. knowledge system If power is determine that a product has or could cause damage to health and is restricting its sale all will be informed so approp riate action dejection be shell outn.Other regulation cover issues, such as package tours, rights of air travelers, safety of toys, consumer credit.Therefore, a standardized level of protection of consumer rights has been established and at the same time many trade rampart have been abolished through standards and regulations.EXAMPLES-In 1981 Council of Ministers implemented a consumer programme to cover the period until 1986. This pressurizes the importance of the price and quality ratio to consumers and tackled the problems of the services sector. particular meeting of Ministers was held, to discuss the consumer policy, in 1983.GENERAL PROFESSIONAL CONDUCT1. Consumer relations specialist must(prenominal) acknowledge the basic consumer rights to information, to audience, to freedom of choice and to safety.2. Consumer relations specialist must show intellectual reliability, loyalty and h wizardsty towards their guild and consumers. The specialist must not use, which to their k nowledge, is false or misleading. The specialist must avoid the use of unsuitable practices and methods with the intellectual reliability, loyalty and honesty. (Clause 3 CERP command of Conduct).3. Consumer relations programmes must be carried out openly they must be readily identifiable, bear a clear indication of their origin and must not be handled to mislead thirdly parties. (Clause 4 CERP Code of Conduct)4. Consumer relations specialist must not reveal any confidential information received from their clients or employees and make no use of such information without authorization. (Clause 7 CERP Code of Conduct)5. Considering that a consumer is an individual or a ag convocation offered or sold products or services for their sustain satisfaction, a consumer relations specialist must grant to the same individual or group all after sales services that they may require.6. A incessant concern on the part of the consumer relations specialist with consumer rights to information and however the duty to provide information within the limits of professional confidence must be considered as a basic responsibility. (Clause 14 CERP Code of Conduct)7. Information must be dampn clearly making sure of the consumers education and cultural background and their knowledge on products and service and so forth.8. Consumers succumb no cost for the implementation of consumer relations programme.9. Consumers information cannot be used for any market research, promotion or direct marketing without the authority of the consumer.10. If the use of a product or a service requires becoming warnings, it is the duty of consumer relations specialist to disclose it openly.11. Any attempt to deceive consumer opinion or its representatives is forbidden. (Clause 15 CERP Code of Conduct)12. No payment or gift shall be offered or given to any psyche having an interest in a Consumer group or Association for the purpose of influencing any act or decision of such group or association. 1 2 152)LEGAL RULES APPLICABLE TO CONSUMER CREDIT AGREEMENTS AND AGENCYCredit Bureaus are private enterprises or are operated on a cooperative initiation by the merchants. Users of the service pay a fee and receive information from different sourcesa.) If a credit obligation is signed and consumer wants to cancel it. It can nevertheless be done if the consumer signed the agreement in his own home. If the agreement was dealt over the phone or at the sellers shop or office, the consumer will not be able to cancel the agreementb.) marketer will have to carry a written take down verbalise consumer on how to cancel the agreement. Consumer whence must send a notice to the address given on the notice. Consumer will be entitled to the depict of any deposit paid or goods traded in part diversify if you cancel the agreement in time.c.) A creditor, cannot demand early payment, audition to get the goods back or end the agreement without for the first time do a written notice on you gi ving you 7 long time notice of their intention to take such action.d.) If the consumer have paid a third of the total price of the goods under HP agreement then the creditor cannot take the goods back without a royal hook order. Consumer can ask the appeal to suspend the Return Order and accept your offer to pay the rest of amount by installments.e.) If creditor takes back the goods without the court order, consumer can sue the creditor and charter back all the capital they paid under the agreement. The creditor cannot enter your premises to retrieve the goods without your permission. f.) If consumer finds an agreement unfair then the consumer can appeal to the court and ask them to amend the agreement or place a young one. The court will only do this if the agreement is unreasonable or corrupt.g.) A seller can be the person who grants consumer credit or they may arrange for consumer to get credit from a 3rd caller or that 3rd political party may arrange to supply the goods to consumer. Consumer protection is that consumer can choose who to sue.h.) Consumer can either sue the seller or the provider of the credit or both. This helps consumer because if the seller goes bust consumer can exploit and get their money from the credit provider insteadi.) Consumer must be given certain written information about the credit agreement which must include The total charge for credit. The Annual Percentage account (APR). The cash price for the goods.EXAMPLE-A Nigerian earn fraud, in which a letter is mailed form Nigeria, offers the recipient the opportunity to divide in a percentage of jillions of dollars that the author, a self-proclaimed organisation official, is trying to tilt illegally out of Nigeria. The recipient is encouraged to send information to the author, such as bank name and account yields and other information. some(prenominal) of the letters has been received via E-mail through the Internet. The scheme relies on win over a willing victim t o send money to the author of the letter in Nigeria in several(prenominal) installments.Some Tips to Avoid Nigerian letter or 419 Fraud If you receive a letter from Nigeria asking you to send personal or banking information, do not reply in any manner. Send the letter to the U.S. Secret Service, your local FBI office, or the U.S. Postal review Service. If you know someone who is corresponding in one of these schemes, encourage that person to contact the FBI or the U.S. Secret Service as soon as possible. Be careful of individuals representing themselves as Nigerian or foreign government officials asking for your help in placing large sums of money in overseas bank accounts. Do not believe the promise of large sums of money for your cooperation. Guard your account information carefully. 2 3 4 5 15 3) LEGAL RULES RELATING TO MONOPOLIES, MERGERS AND ANTICOMPETETIVE PRACTICES USING MICROSOFTS BIG PATENT VERDICT distressed CASE IN 2009 2 is not violated only by having a monopoly. 2 i s violated by a firm only when it acquires or maintains, or attempt to do so by pleasing in exclusionary fetch which is different from growth or development as a result of engaging in a superior product, moving in expertise, or other historical event.After conceding that Microsoft had monopoly powers, the District court came to the conclusion that Microsoft had violated 2 by engaging in a number of exclusionary acts, with a view to preventing the distribution and use of akin products which aptitude threaten their own monopoly. The District Court held Microsoft liable for(1) The way in which it integrated IE into Windows.(2) Its various dealings with Original Equipment Manufacturers (OEMs), Internet vex Providers (IAPs), Internet Content Providers (ICPs), Independent Software Vendors (ISVs), and Apple Computer.(3) Its efforts to contain and to stamp out Java technologies and(4) Its course of conduct as a whole. Upon appeal, Microsoft argues that it did not engage in any exclu sionary conduct.It is not easy to make out whether an act is exclusionary or a result of vigorous competition because there are many numbers of reasons for illegal exclusion. An antitrust court is faced with the argufy to lay down principles to distinguish exclusionary acts which may have the effect of bring down social welfare, and competitive acts, which may increase it.From a century of aspect law on monopolization under 2, however, several principles do emerge.First, to be condemned as exclusionary, a monopolists act must have an anticompetitive effect. That is, it must vilify the competitive process and thereby harm consumers. In contrast, harm to one or to a greater extent competitors will not suffice. Second, the plaintiff, on whom the burden of proof of course rests.Third, if a plaintiff successfully establishes a prima facie case under 2 by demonstrating anticompetitive effect, then the monopolist may proposition a precompetitive justification for its conduct.Fourth, if the monopolists precompetitive justification stands unrequited, then the plaintiff must attest that the anticompetitive harm of the conduct outweighs the pro- competitive benefit.As the Fifth Circuit more recently explained, it is clear that the analysis under section 2 is similar to that under section 1 regardless whether the rule of reason label is applied.Finally, in conclusion, while trying to determine whether the monopolists has harmed competition and has therefore commit an act of exclusionary purpose of 2, our focus should be on the effect of that conduct and not on the motive behindhand it. Evidence of the monopolists motive is germane(predicate) to understand the likely effect of the monopolists conduct. 6 7 8 9 104) KEY PROVISIONS RELATING TO INTELLECTUAL PROPERTY RIGHTS AND INTELLECTUAL PROPERTIES ON THE WORLDWIDE WEB rational lieu is defined as legal rights that result form intellectual activity. Intellectual activity may include any action from industrial, sc ientific, literary and artistic field. India Intellectual properties comes into 4 major(ip) buckets Copy Right, Patent, Trademark and Design egis.(IPR) Intellectual situation Rights of computer parcel is covered under the Copyright Law, which is protected under the provision of Indian Copyright Act 1957. Major changes came into effect from 10 May 1995 to Indian Copyright Law, which made the Indian Copyright Law the toughest in the world. This was the first time the Copyright Law was clearly explained in India The rights of a procure holder Position on rentals of computer bundle the rights of the user to make mount copies.Most of the software is easy to copy, so the Copyright Act was needed. match to section 14 of the Act, it is illegal to make and distribute copies of copyrighted software without the proper permission of the authority. A Criminal and Civil action can be organized for restriction, actual damage or legal damages per breach. Heavy punishment and fines can also be applied for infringement of software copyright. Section 63 B orders a minimum jug term of 7 days, which can be extended up to 3 years. SUMMARY OF INDIAN GOVERNMENT INITIATIVES TO PROTECT IPRIndian government began to take different steps towards Intellectual Properties Rights Protection. The Government has interpreted number of measures and modify the enforcement of Copyright Law. A summary of these measures is given below1. A vade mecum of Copyright Law has brought out by the Government to create sensation of copyright laws amongst professionals, members of the public etc. handbooks are free of cost and have been distributed to the stat and central government officials. 2. National Police honorary society and National Academy of Customs and Narcotics developed several training programs on copyright laws for the guard and custom officers. 3. The Department of Education, Ministry of Human Resource Development, Government of India has begun taking several measures for streng thening the enforcement of copyrights that include Copyright Enforcement Advisory Council (CEAC). Separate cells have been created at Police Headquarters, organizations of seminar and workshops are to cerate greater awareness of copyright laws among the enforcement personnel and the general public.4. Special cells have been set up in 23 states and aggregate Territories for copyright enforcement. These states are Andhra Pradesh, Assam, Andaman Nicobar Islands, Chandigarh, Dadra Nagar Haveli, Daman Diu, Delhi, Goa, Gujarat, Haryana, Himachal Pradesh, Jammu Kashmir, Karnataka, Kerala, Madhya Pradesh, Meghalaya, Orissa, Pondicherry, Punjab, Sikkim, Tamil Nadu, Tripura and West Bengal.5. The Government began to develop seminars/ workshops on copyright issues. These seminars include enforcement personnel and representatives of industry organizations. Government started to take number of measures and therefore more activity has been found in the enforcement of copyright laws in the co untry. BEST PRACTICES TO MINIMIZE THE RISK OF INTELLECTUAL PROPERTY LOSSThe succeeding(a) Best Practices will help minimize the risk of losing Intellectual Property in conducting business seaward1. Understand the Intellectual Property rights To protect the Intellectual Property the first and foremost step is to get a general idea of different plan and laws by the inshore country. 2. strike off up an innate Intellectual Property protection team An Internal intellectual team should be organized, whose responsibility is to protect ongoing business and to monitor the Intellectual properties, violations etc. 3. Examine the work entity that can be copyrighted/ patented Examine the work individually that can be copyrighted/ patented, and it is important to make sure that such protection will be valid in the country of offshore activity/ development. 4. seaward vendor history Extreme caution must be taken when fellowship is entering into a vender relationship with an offshore entity. participation must understand the vendors history with consider to any Intellectual position violations.5. Define IP violation clause Define a tell apart Intellectual Property Violation clause and the consequences of Intellectual piazza violation, when subscribe a deal with the offshore vendor. Some companies sign the deal with the onsite entity of the offshore vendor, thin gives them more advantage to take any legal actions.6. explore a reference see for all the team members It is important to check the offshore team and to seek the appropriate reference to make sure there is no IP violation case history behind the individual.7. Pay Attention to use of unauthorized software/third party products Be careful of apply unauthorized software or third party products. Unlicensed software or products shouldnt be used by both onsite and the offshore team.8. Enforce Central Repository Enforce a central storage area for all the code and documents can not only improve the overall effici ency, and will also avoid numerous placeholders for critical documents and code.9. Perform Periodic IP Audit An audit should visit any new work that can be copyrighted and absent all unauthorized software/ product and allot suitable rights to the documents and update any changes to ownership to patents.10. Enforce the use of References Make sure to give appropriate references and credits to the owner of the work, this will raise the standards of the employees to acknowledge and respect and protect other peoples work.11. Develop Awareness Protecting the Intellectual post can be greatly enhanced if all the employees of the company and the offshore team are on the same page as to how a great deal attention the company pays to protect Intellectual Properties. Case Studies Related to Indian IPR Protection In Bangalore police arrested three software engineers for copying software from a company they were working for. The accused engineers had started a new company called Ample Wave Co mmunication Network. They had illegally copied the code of the companys software and were using at their company. Police seized four computers, one server and one laptop computer from accused. (source DH News Service, Bangalore)Intellectual Property Protection in IndiaShekhar Verma a fountain Employee of Mumbai-based nonrepresentational Software Solutions Company was accused of stealing $60 million worth of source code of a software product of Geometric Softwares US-based client, Solid Works and trying to sell them to other companies for a fortune. The American firm has the exclusive rights over the software. (Source Rediff.com)Conclusion Loss of intellectual property can cause companies to lose their position in the market. Understanding the countrys IP rights and following the best practices can reduce the risk of loosing the companys Intellectual property. freight to protect the Intellectual property should be developed and look after in all organizations of a company. 11 12 13 Refernces1. http//www.cerp.org/Default.asp2. Geraint Howells and Steve Weatherwill, Consumer Protection Law (Markets and the law), 2nd edition 2005, ISBN 978-07546233803. Teri B. Clark, The Complete Personal Finance Handbook ISBN 13 978-1601380470, published by Atlantic Publishing company4. David Kelly, headache Law, 5th Edition, 2005, Cavendish Publishing, ISBN 13 978-1859419625,5. http//www.businesslink.gov.uk/bdotg/action/detail?type=RESOURCESitemId=10737923306. Denis Keenan, Smith Keenans good Business Law. 11th Edition, 2000. ISBN 0 273 64601 X.7. Geoffrey Morse, Charlesworth Morse Company Law, 16th Edition, 1999/8. Dave Needham, Business for Higher Awards, 1995. ISBN 0 435 2853439. http//www.bloomberg.com/apps/news?pid=newsarchivesid=ajwsdZdSECBw10. http//www.newsrx.com11. DH News Service, Bangalore12. http//www.rediff.com/money/2002/aug/28cbi.htm13. Birgitte Anderson, Intellectual Property Rights Innovation, Governance, And the Institutional Environment. ISBN 978 18454 2269114. M. Pugatch and Meir Perez, The International Political Economy of Intellectual Property Rights, 2004, Edward Elgar Publishing, ISBN 978-1843767640 15. G.F. Woodroffe, Consumer Law Practice, 2007, ISBN 978-0421959507