An analysis of eHarmony, including the five forces according to Porter Essay

1.1 The threat of new entrantsThe biggest threat to eHarmony and other paid dating sites was the free dating sites that were the newest entrants into the market. These sites did not be possessed of major restrictions to joining and did not necessarily do the match-making for the members. According to Piskorski, Halaburda & Smith, very many people subscribed to such sites as witnessed by the rise of galvanic pile of Fish in 2007 to become the most frequently visited in Canada and the U.K, and fourth in the United States(8).1.2 talk terms power of suppliersA study by eHarmony showed that couples who met done eHarmony had happier and more successful relationships than those from other online sites (Piskorski, Halaburda & Smith 6). Accordingly, eHarmony charged twice as much prescription fees as other sites but the caller revenue continue growing mostly because the customers were satisfied with the product.1.3 Rivalry among existing competitorseHarmonys biggest competitor, Match, h ad also come up with Chemistry a new dating site that had the corresponding match-making idea as eHarmony. However, Match priced its site at 10% less than what eHarmony was charging. However, despite such competition eHarmony was able to distinguish itself by offering more alter services that allowed for guided communication between would-be partners by use of someoneality profiles.1.4 The threat posed by substitute productsApart from Match, concord to Piskorski, Halaburda, & Smith other free sites were coming up all over the internet that made it difficult for paid online sites to retain members (1). People were opting for the more personalized yet free online sites instead of having to pay for similar services on paid sites. However, these users were more of the casual daters but those seeking serious relationships continued their subscription to eHarmony.1.5 Bargaining power of buyersBeing a paid online site means that the caller-out charged premiums for peopleto communicate with the people they had been matched with. However, even non-paying members could be matched with potential partners simply that the former could not send messages. This caused paying members to complain that sometimes they sent messages to non-paying members and never got any response, meaning it was a loss in investment. This made the association consider showing paying members which messages had been read and which ones had not.2. eHarmonys mensurate propositionAt eHarmony, the customer gets the chance to communicate with a potential partner after(prenominal) having paid for the communication wait on. The value provided in eHarmonys business model concerns giving the paying member guided communication with a potential partner. The company ensures that they consider the preferences of the applicants before starting on the match-making process. According to Piskorski, Halaburda & Smith, the company considers the similarities among applicants in order to start the match-makin g process (6).In line with this, the company considers a persons characteristics, interests, and values and looks for a person whose profile is similar. In fact, the company has gone against the traditional idea that opposites attract and opted for the similar traits while match-making. This assures the customer of the value of the investment they make when subscribing for the site as it offers more personalized and workable options than other sites.3. eHarmonys business level strategyeHarmonys success is ground on the business level strategy employed by the company through which, the company is able to identify its customer base, the services needed, and how to satisfy those needs. When eHarmony started in 2001, the customer base was, mainly composed of people seeking serious relationships especially among faith-based communities. Piskorski, Halaburda & Smith write that eHarmony received over 100,000 subscriptions within the first fewer weeks after launching (4). However, with ti me, the company was able to expand its customer base to cover a broader customer base especially as a expiration of massive advertising. By 2004, the company had managed 3 million subscriptions. eHarmony understood that the customers were in search of potential lifetime partners, thus making the companys match-making process very specific.The customers personal interests wereanalyzed through a matching algorithm that often guarantees personal satisfaction. According to Piskorski, Halaburda & Smith, results from a study conducted in 2005 showed that on average in the United States, members belonging to the eHarmony site married everyday, and by 2007on average, 236 eHarmony members were getting married daily (8). The company continued to strategize in a bid to invent products that would attract more members and retain the current ones. For instance, according to Piskorski, Halaburda & Smith, the company was considering easing some of the restrictions to joining the site, allowing mor e casual daters, and expanding geographically (13-14).In addition, the company looks to focus more customers life events such as weddings, births, parenting, and care for the elderly.Work CitedPiskorski, Mikolaj., Halaburda, Hanna. &Smith, Troy. eHarmony. Harvard Harvard Business School, 2008. Print.